Sent the wrong meals and only contact option is a phone call, which I can't access. Standard Youfoodz declined to help when I messaged them on webchat.
Hey,
Thanks for letting us know about this. We’re really sorry to hear your experience wasn't up to scratch – that’s the last thing anyone needs when they're just trying to get a meal sorted.
We'd love to jump on this and make it right, but we can't seem to find your details to reach out. So we can investigate properly, could you please flick us a private message here on Judge.me?
We're keen to get this sorted for you!
Ricka
Customer Resolution Specialist
Youfoodz
I look forward to my youfoodz coming every sunday.
although some feedback would be to stop putting only 2 juices in a single box, wouldn't it be better for you just send a bigger box thank you
Hi Megan, thanks for your lovely review! We appreciate your feedback about the juice packaging and will consider larger boxes to improve your experience. Looking forward to serving you every Sunday!
If you have any questions or feedback, we’re always here to help. 😊
Feel free to give us a buzz at 13MEAL.