Cannot get to settings to cancel new order
Now can't log in
Please cancel todays order to Albury
Need to check if NDIS is applicable for this person that is very unwell and want to gift her meals
From A Scott
Hey Annette,
Thanks for letting us know about this. We’re really sorry to hear your experience wasn't up to scratch – that’s the last thing anyone needs when they're just trying to get a meal sorted.
We'd love to jump on this and make it right, but we can't seem to find your details to reach out. Please contact our Customer Care team through one of the following options:
Phone - 13MEAL
Monday - Sunday | 7am - 9:00pm (AEST)
We're keen to get this sorted for you!
Ricka
Customer Resolution Specialist
Youfoodz
Sent the wrong meals and only contact option is a phone call, which I can't access. Standard Youfoodz declined to help when I messaged them on webchat.
Hey,
Thanks for letting us know about this. We’re really sorry to hear your experience wasn't up to scratch – that’s the last thing anyone needs when they're just trying to get a meal sorted.
We'd love to jump on this and make it right, but we can't seem to find your details to reach out. So we can investigate properly, could you please flick us a private message here on Judge.me?
We're keen to get this sorted for you!
Ricka
Customer Resolution Specialist
Youfoodz