Great meals but difficult to communicate with regarding refunds or incorrect orders. They still owe me money and refused to send out missing meals and denied that there was an error to begin with even though I was send a text from them about a refund.
Hey,
Thanks for letting us know about this. We’re really sorry to hear your experience wasn't up to scratch – that’s the last thing anyone needs when they're just trying to get a meal sorted.
We'd love to jump on this and make it right, but we can't seem to find your details to reach out. Please contact our Customer Care team through one of the following options:
Phone - 13MEAL
Monday - Sunday | 7am - 9:00pm (AEST)
We're keen to get this sorted for you!
Blanch
Customer Resolution Specialist
Youfoodz
thank you youfoods! you guys are one of the only meal services that deliver to my area and always deliver the same time each week
Thank you so much for the five stars!
We’re thrilled to hear that our meals are working so well for your household!
If you have any questions or feedback, we’re always here to help. 😊
Feel free to give us a buzz at 13MEAL