Fresh ready meals for Support At Home Participants

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In early 2026, Youfoodz will be launching SaH Meal Delivery Tailored to Your Needs

We’re getting ready to make meal time easier and more affordable. Soon, if you are on the Support at Home Program (formerly the Home Care Package) and are eligible for meal support you’ll only pay 30% of the total meal cost. That means you can enjoy delicious, nutritious meals from our Youfoodz range, while supporting your independence and wellbeing.

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Enjoy our Healthy Balance Range

The Youfoodz Healthy Balanced range takes the guesswork out of eating well, offering fresh, ready meals made for real life.​

Created in collaboration with Diabetes Australia nutrition experts and chefs, each meal is designed to support your health while still delivering on flavour. Whether you’re pressed for time or simply want a break from the kitchen, Youfoodz new Healthy Balanced makes mealtime easy.​

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Our Services

NDIS

Supporting NDIS participants with nutritious, convenient meal solutions.

Support at Home

Providing quality meals for Australians on the Support at Home Program.

Youfoodz

Fresh, healthy meal plans delivered to your door for everyday convenience.

Support at Home Program FAQs

The Support at Home Program (SaH) is an Australian Government initiative designed to help older Australians live independently at home by providing support services, which can include meal preparation and delivery. As of November 1, 2025 the Support at Home Program has replaced the Home Care Package.

To qualify for SaH-subsidised Youfoodz meals, your Support at Home plan needs to include funding for meal preparation and delivery services. If you are unsure, you should contact your Home Care Service Provider or the Department of Health and Aged Care. They can confirm the funding categories included in your SaH plan for meals.

The Support at Home Program covers up to 70% of the total expenses for meal preparation and delivery. However, the cost of ingredients is classified as a "day-to-day living expense" and is not covered by the program. Therefore, participants are responsible for paying the remaining 30% for ingredients. For more information, visit the Australian Government SaH website.

To register for Support at Home meal delivery with Youfoodz, you can visit care.youfoodz.com to sign up, or contact our Customer Care Team at 13 MEAL (13 6325), Monday - Sunday, 7am-9pm (AEST). They can assist you with the registration process.

No, our SaH meal services are not subscription-based. Each delivery is a one-off purchase, offering you flexibility and simplicity when claiming reimbursement from the Support at Home Program.

We are unable to provide Support at Home invoices for orders placed through our main website youfoodz.com. SaH invoicing is only available for orders placed through our dedicated site: care.youfoodz.com. This site has been set up specifically to service our SaH customers and all orders on this site will generate invoices with the itemised breakdown of cost of ingredients and cost of meal preparation and delivery. To make sure you have access to the correct supports and invoicing, please place all SaH orders through care.youfoodz.com. If you need any assistance getting started, our Customer Care Team is happy to help via 13 MEAL (13 6325).

Youfoodz provides several benefits to SaH participants:

  • New meals weekly: Choose from over 40 options each week
  • Fresh never frozen: Meals are prepared and delivered fresh. If required, meals can be kept for 3 months in the freezer, and can be reheated from frozen
  • Nutritious and tasty: Enjoy a balanced combination of healthy and delicious meals.
  • Flexibility: There are no lock-in contracts or membership fees, allowing you to order as needed.
  • Convenience: Our hassle-free delivery service brings meals directly to your preferred location.

Currently, Youfoodz supports eligible self-managed and provider-managed Support at Home participants via care.youfoodz.com. We are actively exploring ways to introduce agency-managed services in the future.

What is the process for ordering if I am a self-managed participant?

Ordering as a self-managed participant is straightforward:

  1. Create an account on care.youfoodz.com.
  2. Select your meals and pay the full amount upfront for your order.
  3. You will receive an order confirmation email, which includes a tax invoice. You can use this invoice to claim a 70% reimbursement through the Support at Home Program.

If you are a provider-managed SaH participant, you can order meals with us by calling 13 MEAL (13 6325), Monday - Sunday, 7am-9pm (AEST). You will need to choose a suitable plan, receive and return your meal plan Service Level Agreement (SLA) document, and then activate your account. When placing your order, simply pay 100% upfront for each delivery. Youfoodz will email you a tax invoice the next business day after each delivery, which you can use to claim a reimbursement from your provider manager.

As a Support at Home participant, you have the flexibility to order Youfoodz meals without any lock-in contracts or commitments. This allows you to order whenever it suits your needs. This flexibility is specific to SaH participants and differs from how Youfoodz typically operates for other customers, who may have subscription plans.

No, Youfoodz is not currently a registered Support at Home meal provider. However, self-managed and provider-managed participants can still choose Youfoodz as their preferred meal supplier through self-service or via a service level agreement (SLA).

While you can claim some of the costs with the Support at Home Program, you will be responsible for paying 30% of the total cost out of pocket. This portion covers the cost of the ingredients in your meals.

Does Youfoodz deliver to my area?

Youfoodz delivers to various areas across Australia, including:

  • New South Wales (NSW): Albury, Armidale, Central Coast, Central West NSW, Coffs Harbour, Newcastle, North Coast NSW, Northern Rivers, South Coast NSW, Southern Highlands, Sydney, Tweed Heads, Wollongong.
  • Victoria (VIC): Ballarat, Bendigo, Gippsland, Melbourne, Mildura, North VIC, North-West VIC, Shepparton.
  • Queensland (QLD): Brisbane, Bundaberg, Cairns, Gladstone, Gold Coast, Hervey Bay, Mackay, Rockhampton, Sunshine Coast, Toowoomba, Townsville.
  • South Australia (SA): Adelaide.
  • Western Australia (WA): Bunbury, Perth.
  • Tasmania (TAS): Burnie, Devonport, Hobart, Launceston.
  • Northern Territory (NT): Darwin.
  • Australian Capital Territory (ACT): Canberra.

If you'd like to confirm delivery to your specific address, please contact our Customer Care team 7 days a week, 7am-9pm (AEST), via phone on 13 MEAL (13 6325) or visit our contact page here.

For further assistance, you can contact the Department of Health and Aged Care directly or visit their main website for information on the Support at Home Program: www.health.gov.au/aged-care.

Yes, Youfoodz provides meals for NDIS Self-Managed, Plan-Managed and Agency-Managed Participants. To order or learn more visit care.youfoodz.com