As a proud industry partner of Diabetes Australia, Youfoodz attended the Diabetes Australia Summit & Exhibition at Parliament House in Canberra.
Hi,a bit of feedback, you don't make it easy to get info on your meals, have to check each one to find out what size they are [important info. ],and most are too small,down to about 300 gms, and,as far as plans,I am not prepared to open an account,and set passwords etc etc, just to get info.
Hey,
Thanks for letting us know about this. We’re really sorry to hear your experience wasn't up to scratch – that’s the last thing anyone needs when they're just trying to get a meal sorted.
We'd love to jump on this and make it right, but we can't seem to find your details to reach out. So we can investigate properly, could you please flick us a private message here on Judge.me?
We're keen to get this sorted for you!
Blanch
Customer Resolution Specialist
Youfoodz
good product, great range, however the quality control its not always there. I am a big fan of the pastas but the sauce amount always varies dramatically. I personally feel the sauce amount is less than desired but then you have batches that are missing so much sauce.
Just had a pasta that had so little sauce that the chicken and pasta is dry... Very disappointing
Hey,
Thanks for letting us know about this. We’re really sorry to hear your experience wasn't up to scratch – that’s the last thing anyone needs when they're just trying to get a meal sorted.
We'd love to jump on this and make it right, but we can't seem to find your details to reach out. Please contact our Customer Care team through one of the following options:
Phone - 13MEAL
Monday - Sunday | 7am - 9:00pm (AEST)
We're keen to get this sorted for you!
Daren
Customer Resolution Specialist
Youfoodz